Privacy Policy
Updated on September
1, 2022
The following Privacy
Policy prescribes the procedure for how INNTESO LIMITED SIA collects and
processes your personal information obtained by us while you use our website
https://www.egnarosounds.com (the "Website"), as well as outlines the
legitimate interests and the basis for doing so. Please read this Policy
carefully.
1. PERSONAL DATA
CATEGORIES THAT WE COLLECT AND THE PURPOSES
1.1 Data collected for
and during the processing of orders
To process your
order(s), to communicate with you regarding the order (in the event of any
issues with the delivery of the items) and to meet our contractual obligations
to you, we collect your name (first name and last name), e-mail address,
telephone number and address. Acceptance of the handling of the above mentioned
personal data is a prerequisite of becoming a customer. INNTESO LIMITED SIA
will only keep your information as long as you are a customer of the company
and for another 36 months for the above specified purposes. Thereafter they
will be saved in accordance with provisions arising from national legal acts.
After this time has passed, your personal information will be deleted. When
paying via the Website, you need to provide further information, such as debit
or credit card information. We use third party payment providers in order to
process payments. The payment providers are data controllers for the processing
of your personal data in relation to orders. For security purposes we store the
IP address. In order to handle any issues that might arise in relation to the
delivered products and for accounting purposes, we keep information regarding
your order and transaction, including any support emails.
1.2 Data from using
the Website and newsletters
On condition of your
consent, we may also process personal data such as your name and e-mail address
you provided when paying at the checkout, when reviewing a product or signing
up for our newsletter. Reviews are kept until further notice. We send our
newsletter to customers unless and when they unsubscribe from such communication.
We also collect data regarding visitor statistics, including content and pages
visited, the referring website and searches made on our Website. We use the
data to develop, test and continuously improve our Website, as well as to
personalize user and shopping experience. We do not collect full IP addresses
for marketing purposes – the collected data cannot be used to identify you. We
use cookies and similar technologies to collect statistical information. You
consent to our use of cookies by enabling cookies in your web browser and using
our Website.
1.3 Survey and direct
marketing data
If you have consented
to this, we may process your e-mail address to send you direct marketing
information to inform you about offers of our products and services. We may
also process information regarding your order history, order value, payment
method used and from which country you accessed our Website to send you
relevant and tailored offers via e-mail and similar means of electronic
communication. You have the right to refuse our processing of your personal
data for direct marketing purposes by de-registering from future communications
from us. To pursue our legitimate interest of finding out our customers`
opinion of us and our products, we may process your name, e-mail address and
order history to carry out customer surveys. The individual results of the
surveys are only retained during the time period that it takes for us to
compile the result on an aggregated level, and they are deleted afterwards. The
aggregated information is retained until further notice.
1.4 Date relevant for
statistics and business development
For statistical
purposes, we may process your personal data, including location, purchased
product categories and information regarding payment method, for example, to
identify how many individuals in a certain age range have purchased a specific
product. This statistical information may be then used for business development
purposes and for optimising our product portfolio. We have a legitimate interest
of continuously improving our business and providing new products, and the
processing of your personal data is necessary to accomplish this.
2. PAYMENT PROVIDERS,
DELIVERY AND SERVICE PROVIDERS AND OTHER THIRD PARTIES WHO MIGHT HAVE ACCESS TO
YOUR PERSONAL DATA
2.1 Third party
payment providers
Your personal
information might be handled by a so-called data processor that helps in our
communication with you. The data processor will only handle your personal
information in accordance with the guidelines for which it was collected. We
use third party payment providers to handle payments via our Website. In order
to process the order and for the performance of the agreement between you and
us, we will disclose to the third-party payment provider information regarding
your name, address, order information, and debit or credit card information and
the device used for the purchase. The payment providers are data controllers
for their own processing of your personal data in order to process payments.
2.2 Delivery and
storage partners and other third party service providers
In order to handle
orders, we use third party delivery service and storage partners. For the
purposes of administering the order and to meet our contractual obligations to
you, we share your personal data, including your name, address and telephone
number in addition to order information with our delivery and storage partners.
Moreover, we may involve additional third-party service providers not mentioned
in this section, for example, to carry out customer surveys and to send
tailored offers. The third party service providers we engage are contractually
obligated to only process your personal data in accordance with our strict
instructions and may not use your data for their own purposes. They are
obligated to implement technical and organizational security measures to
protect and safeguard your personal data.
2.3 Other third
parties
Way process and
disclose the personal data to third parties other than those indicated above in
order to pursue our legitimate interests to comply with applicable regulations
and regulatory requests or relevant orders from competent courts and public
authorities, as well as to establish, exercise and defend legal claims. In the
event of a merger with another company or a transfer of assets, we may
legitimately disclose your personal data to third parties.
3. YOUR RIGHTS TO
ACCESS YOUR DATA, REQUEST CORRECTIONS AND REVOKE CONSENT TO HAVE YOUR DATA
PROCESSED
You have the right to
request access to the personal data that we store about you. You also have the
right to request that incorrect or incomplete personal data is corrected (Right
to rectification – Article 16 of the General Data Protection Regulation –
GDPR). You have the right, to the extent data processing is based on your
consent, to revoke your consent to our processing of your personal data at any
time. If you think that you might have any issues regarding our processing of
your personal data, please do not hesitate to contact us. You also have the right
to submit a complaint with your local Data Inspection Board. You also have, to
the extent the provisions of applicable data protection legislation including
GDPR provide for, the right to have your personal data erased, have its
processing restricted, to object to certain processing and the right to data
portability. The right to data portability applies to such personal data that
you have provided to us and which we process either based on your consent or in
order to meet our contractual obligations in relation to you. This typically
includes your name, e-mail address, telephone number, address, order
information and order history. It may also include product reviews that you
have posted on the Website and survey results.
4. TRANSFER OF
PERSONAL DATA OUTSIDE THE EU/EEA
Consequently, in
connection with a purchase, your personal data may be transferred outside the
EU/EEA to countries which do not have the same level of protection for personal
data as countries within the EU/EEA. In order to ensure that your personal data
is adequately protected, we ensure that there are appropriate safeguards in
place by means of data transfer agreements which include standard data
protection clauses adopted by the EU Commission. You have the right to receive
a copy of the clauses by contacting us using the contact details indicated
below, as per Article 13 of GDPR.
5. COMMUNICATING
CHANGES TO THIS PRIVACY POLICY
If we amend the
present Privacy Policy, we will notify you. We advise you to keep yourself up
to date with our Privacy Policy when visiting our site.
6. CONTACTING US
REGARDING YOUR QUESTIONS AND/OR CONCERNS
If you have any
questions or concerns related to how we process personal data, please contact
us using the contact details.